PIRATES, PETER! PIRATES!

Oh shit...the Indian Navy had proudly announced that they sunk a pirate mothership.

Turned out to be a Thai fishing trawler that pirates were in the process of taking over. 14 sailors are still missing.

And when I first typed that, I mistakenly typed "Indiana Navy." Well, you certainly don't see any pirates on the fucking Wabash, do you?

If this is how they run their Navy, ow can we have any faith at all in outsourcing our call centres?

As someone in the know, the answer is: you can't.

I wish I could trust such a biased perspective. But it's pretty obvious you just don't want to be shipped off to Dehli.

i speak to them all the time.. they just told me they were happy their navy hit something.

Swerve wrote:I wish I could trust such a biased perspective. But it's pretty obvious you just don't want to be shipped off to Dehli.

Here's every fourth call I get.

Prologue: Customer has already called once today...said they can't get their cable to work on this TV. They get someone overseas who for the first time in their life has a job that pays more than 5 cents an hour, and will lose that job in a heartbeat if they don't meet the strict metrics...unlike in the States where they have to go easier on us because we'll sue, or just go somewhere else and there's not a million people waiting to fill whatever position gets vacated, etc....so the overseas reps tend to not troubleshoot anything because that will make their calls last too long and risk termination...he tells the customer to just go get a new cable receiver box from the local office. The customer is happy because they don't have to wait until the end of the week for someone to show up, and all they have to do is switch the box and all is wonderful. They're so happy that they even upgraded their cable services and the overseas rep nets some commission. Any QA reps scoring the call don't know shit about shit technically, so they see it as a problem solved and give that rep a gold star.

Now the customer has called back and gotten me, because surprise...the box didn't fix the problem.

Now on to me: I actually ask some questions and find out that it's not just this TV, but ALL of the TVs don't have cable. And then we find out the outside drop line is broken in half and laying in their yard because a garbage truck drove under a low hanging cable this morning and snapped it off. Now they're pissed off because they have to wait for someone to come out and fix it, and pissed because they had to drive into town to get a new box when that wasn't the problem, and pissed that they're going to miss whatever rerun is on SoapNet. Since they're oh-so pissed now and they already upgraded earlier, they're not going to buy anything more from me. That is, if I'm lucky, because they're probably so pissed at us that they'll drop the upgrade or drop more services because we suck so much. And I take a NEGATIVE hit on MY commissions when I remove shit.

Later in a meeting, the managers bitch at us because the overseas centers are doing so well with sales and our office is the worst at sales in the whole company, and they can't figure out why.

I wouldn't worry about it.

Bump for chemical tanker hijacking hilarity. Indian crew captured while the British guards jump into the sea, only for the pirates to try and run over them with the tanker.

http://www.smh.com.au/news/world/somali-pirates-hijack-chemical-tanker/2008/11/28/1227491834952.html

This guy has got a plan to fight pirates

http://www.captainbluesea.com/pirates.html

GregTX wrote:This guy has got a plan to fight pirates

http://www.captainbluesea.com/pirates.html

When he typed in the reproduction of what W supposedly wrote to him, he didn't even capitalize his own name.

Don't know about anyone else, but I'm ready for a cruise through the Suez Canal. I feel safe already.

fuck that guy does EVERYTHING
http://www.captainbluesea.com/sport.html

Holy shit, JDM Caprice tail lights!

Guess which kid ain't his.....

He looks so mean in the dog picture...but the retriever doesn't. Great dogs, but they don't give off the ferociousness I think he was going for, like a pit bull or a boxer would. Any athlete he tries to sign is going to be like, "Get the fuck out of here with that golden retriever bullshit."

Benfolio wrote:Guess which kid ain't his.....

I'd totally bone that broad

Olds wrote:I'd totally bone that broad

Yeah, that red dress is sexy.

Olds wrote:I'd totally bone that broad

who wouldnt