For all you customer service people:
+2
JaysonAych
xtine
6 posters
Page 1 of 1
xtine- You have a long way to go before achieving total failure, but you're on the right path
- Posts : 4096
Join date : 2008-06-05
Age : 40
Location : Orlando
Re: For all you customer service people:
Oddly enough, I linked to that in the team chat program at work the other day, and nobody laughed. :woe:
Re: For all you customer service people:
i want a husky...
milleniahead- is full of anguish
- Posts : 1057
Join date : 2008-06-16
Age : 42
Re: For all you customer service people:
JaysonAych wrote:
Oddly enough, I linked to that in the team chat program at work the other day, and nobody laughed. :woe:
Our IT guy mentioned starting up an office-wide chat program but I don't have any interest in talking to my co-workers.
xtine- You have a long way to go before achieving total failure, but you're on the right path
- Posts : 4096
Join date : 2008-06-05
Age : 40
Location : Orlando
Re: For all you customer service people:
Ahhh, I had some bitch that wouldn't let me touch her computer the other day because she was afraid I was going to change all her passwords. Everytime I was going to type something in to get her access to her router, she'd push me out of the way and start typing herself.
Then she wouldn't shut up. Everytime I would start to explain something, she'd cut me off and she'd start some rambling tangent about what other techs or the people on the phone had told her. I finally had to be rude to her and nicely tell her to shut the hell up and listen to what I had to say.
It ended up her idiot son knocked the antenna off the router and she lost her signal strength in her bedroom.
Then she wouldn't shut up. Everytime I would start to explain something, she'd cut me off and she'd start some rambling tangent about what other techs or the people on the phone had told her. I finally had to be rude to her and nicely tell her to shut the hell up and listen to what I had to say.
It ended up her idiot son knocked the antenna off the router and she lost her signal strength in her bedroom.
SBF- You have a long way to go before achieving total failure, but you're on the right path
- Posts : 4228
Join date : 2008-07-21
Age : 42
Location : B-Town, IL
Re: For all you customer service people:
xtine wrote:JaysonAych wrote:
Oddly enough, I linked to that in the team chat program at work the other day, and nobody laughed. :woe:
Our IT guy mentioned starting up an office-wide chat program but I don't have any interest in talking to my co-workers.
It's commonplace where I work. We don't do it office wide, just with our supervisor's team. We can help each other out with little problems here and there and socialize a bit in between calls, since we can't get up and talk to people while we're working.
The downside though is the nazis who keep track of certain scorecard specifications can pop in at any time and say things like, "Your phone's been in after-call work for a couple of minutes...why aren't you taking calls?" "Uh, because I have after-call work to do...that's what the setting is there for. So I can have time to wrap up any forms or notes." "Two minutes is way too long." "Well, this was a weird call and it's taking two minutes to do." "You need to get back in the system and take calls." "I'd have been back in the system taking calls by now if you hadn't interrupted me." "....just hurry up."
Re: For all you customer service people:
JaysonAych wrote:xtine wrote:JaysonAych wrote:
Oddly enough, I linked to that in the team chat program at work the other day, and nobody laughed. :woe:
Our IT guy mentioned starting up an office-wide chat program but I don't have any interest in talking to my co-workers.
It's commonplace where I work. We don't do it office wide, just with our supervisor's team. We can help each other out with little problems here and there and socialize a bit in between calls, since we can't get up and talk to people while we're working.
The downside though is the nazis who keep track of certain scorecard specifications can pop in at any time and say things like, "Your phone's been in after-call work for a couple of minutes...why aren't you taking calls?" "Uh, because I have after-call work to do...that's what the setting is there for. So I can have time to wrap up any forms or notes." "Two minutes is way too long." "Well, this was a weird call and it's taking two minutes to do." "You need to get back in the system and take calls." "I'd have been back in the system taking calls by now if you hadn't interrupted me." "....just hurry up."
That sounds awful. I did telemarketing for one day and quit.
Omni- You have a long way to go before achieving total failure, but you're on the right path
- Posts : 2709
Join date : 2008-06-14
Age : 41
Re: For all you customer service people:
Omni wrote:JaysonAych wrote:xtine wrote:JaysonAych wrote:
Oddly enough, I linked to that in the team chat program at work the other day, and nobody laughed. :woe:
Our IT guy mentioned starting up an office-wide chat program but I don't have any interest in talking to my co-workers.
It's commonplace where I work. We don't do it office wide, just with our supervisor's team. We can help each other out with little problems here and there and socialize a bit in between calls, since we can't get up and talk to people while we're working.
The downside though is the nazis who keep track of certain scorecard specifications can pop in at any time and say things like, "Your phone's been in after-call work for a couple of minutes...why aren't you taking calls?" "Uh, because I have after-call work to do...that's what the setting is there for. So I can have time to wrap up any forms or notes." "Two minutes is way too long." "Well, this was a weird call and it's taking two minutes to do." "You need to get back in the system and take calls." "I'd have been back in the system taking calls by now if you hadn't interrupted me." "....just hurry up."
That sounds awful. I did telemarketing for one day and quit.
It has its phases. Some days they get really twitchy about shit, sometimes they'll let things slide.
But I'd never do telemarketing. We had a telemarketing group for a while, and they looked like the saddest bunch of fucks.
Re: For all you customer service people:
I'd shoot myself in the head If the thought of doing telemarketing even crossed my mind.
dunnas- You have a long way to go before achieving total failure, but you're on the right path
- Posts : 2627
Join date : 2008-05-18
Re: For all you customer service people:
JaysonAych wrote:Omni wrote:JaysonAych wrote:xtine wrote:JaysonAych wrote:
Oddly enough, I linked to that in the team chat program at work the other day, and nobody laughed. :woe:
Our IT guy mentioned starting up an office-wide chat program but I don't have any interest in talking to my co-workers.
It's commonplace where I work. We don't do it office wide, just with our supervisor's team. We can help each other out with little problems here and there and socialize a bit in between calls, since we can't get up and talk to people while we're working.
The downside though is the nazis who keep track of certain scorecard specifications can pop in at any time and say things like, "Your phone's been in after-call work for a couple of minutes...why aren't you taking calls?" "Uh, because I have after-call work to do...that's what the setting is there for. So I can have time to wrap up any forms or notes." "Two minutes is way too long." "Well, this was a weird call and it's taking two minutes to do." "You need to get back in the system and take calls." "I'd have been back in the system taking calls by now if you hadn't interrupted me." "....just hurry up."
That sounds awful. I did telemarketing for one day and quit.
It has its phases. Some days they get really twitchy about shit, sometimes they'll let things slide.
But I'd never do telemarketing. We had a telemarketing group for a while, and they looked like the saddest bunch of fucks.
Yeah, I'm willing to bet they were. The phones fucking autodialed nonstop. The people that had been doing it for a long time had to be some kind of freaks.
Omni- You have a long way to go before achieving total failure, but you're on the right path
- Posts : 2709
Join date : 2008-06-14
Age : 41
Similar topics
» Drive-thru computer service
» 11/11/1918 and dedicated to all who severed in any service and all conflicts
» The ingenuity of people
» Some people should never have kids
» Some people actually have souls. Wow.
» 11/11/1918 and dedicated to all who severed in any service and all conflicts
» The ingenuity of people
» Some people should never have kids
» Some people actually have souls. Wow.
Page 1 of 1
Permissions in this forum:
You cannot reply to topics in this forum